About this role
Unisys OS 2200 Application Support Specialist
Location
Remote (USA) Note: Must be a U.S. citizen or a green card holder residing in the US.
About the role
We’re looking for an OS 2200 Applications Support Specialist to join our team, providing critical support for a major manufacturing client's core business applications.
This role offers an opportunity to work with time-tested enterprise systems and contribute to ongoing modernization efforts.
Responsibilities
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Help a team of specialists provide on-call response and support for the client's Unisys 2200 application environment.
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We’ve got a flexible rotation schedule to ensure coverage while keeping our team happy
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Follow and execute against customer-defined policies for incident escalation, change control, testing, and promotion into production.
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Perform monitoring of mainframe databases to ensure data integrity.
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Triage and assess incidents, distinguishing between systems software issues and application anomalies or defects.
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Implement approved corrections and coordinate with change control procedures for timely remedy installation.
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Contribute to the ongoing documentation and expansion of the knowledge base.
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Advise management on technical trends and potential impacts on the application environment.
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Required Skills and Experience
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We’re looking for someone with (minimum) 3+ years of experience in managing, servicing, and supporting OS 2200 applications in an enterprise environment.
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Must haves
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Working knowledge of Unisys 2200 applications development and operations. Familiarity with OS 2200 systems support principles is a plus.
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Familiarity with the DMS-1100 database system and TIP transaction processing.
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Knowledge of OS 2200 development tools, operational utilities, networking, and cross-platform integration.
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Experience with the primary application technologies: COBOL and related development utilities. Experience with MASM (assembler) highly desirable.
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Understanding of job control using Executive Control Language (ECL).
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Ability to thrive under pressure to help remedy time-sensitive mission-critical issues
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Great written and verbal communication skills, adapting comms as needed depending on the audience
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Proficiency with data access methods, including DMS-1100, ISAM, and flat files.
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Nice-to-haves
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Familiarity with utilities related to development and operations: (SSG, CTS, DDP, FTP).
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Ability to troubleshoot integration points with diverse external systems, such as VAX Shop Floor, Oracle ERP, Unix, Web/Java, and Windows platforms.
What We Offer
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Excellent, full coverage medical, dental, and vision insurance
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Generous PTO and 15 company-wide holidays
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401k with company contribution
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Paid parental leave
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Work-life balance with an emphasis on personal well-being
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Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
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A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.
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This role is subject to our Return to Office policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current policy, which is subject to change from time to time.
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Salary Range: $100,000—$110,000 USD
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine...
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.
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