Underwriting Support Specialist

Job title: Underwriting Support Specialist

We are looking for an Underwriting Support Specialist to provide dependable administrative and policy-processing support for an underwriting team in Sacramento, California. This long-term contract position is well suited for someone who is highly organized, detail focused, and comfortable handling documentation, data entry, and policy-related tasks throughout the insurance lifecycle. The role works closely with internal partners to help maintain accurate records, support underwriting review, and keep policy activity moving on schedule.

What You'll Do

• Review incoming submission materials for completeness and consistency, and follow up to obtain missing or unclear information.
• Enter, update, and maintain policy and underwriting data across business systems using source documents and external reference materials.
• Assist underwriters by preparing loss history information and completing administrative support work tied to account evaluation.
• Process routine policy activities such as issuing coverage documents, handling endorsements, supporting cancellations, and updating ownership or broker records under established guidelines.
• Prepare manual forms and distribute policy documentation in coordination with internal service and operations teams.
• Participate in workflow improvement efforts by working with automated tools, helping test enhancements, and sharing practical user feedback.
• Perform peer quality checks for newer team members to reinforce accuracy and established processing standards.
• Contribute to department initiatives, documentation updates, project support, and data cleanup assignments as needed.

What We're Looking For

• High school diploma or equivalent is required; a bachelor’s degree from an accredited institution is preferred.
• At least one year of experience in an office support, administrative, or data entry role is required.
• Ability to read and understand underwriting files, policy-related documents, and general business correspondence.
• Strong written and verbal communication skills for working effectively with colleagues and internal stakeholders.
• Comfortable performing basic math, including calculations involving decimals, percentages, ratios, and standard measurements.
• Proficiency with computers, Microsoft Office or Microsoft 365 applications, and the ability to learn internal and third-party software platforms.
• Strong attention to detail, sound judgment, and the ability to follow written or verbal instructions while managing routine processing tasks accurately.
• Demonstrated initiative, learning agility, and accountability in meeting deadlines, escalating issues promptly, and maintaining high-quality work.

Nice to Have

• Experience with workflow automation tools and contributing to process improvements.

Compensation & Benefits

• Salary: $22.80 - $24.00 per hour.
• Benefits available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.