Underwriting Manager (Personal Lines & New Product / General Insurance)

Underwriting Manager (Personal Lines & New Product / General Insurance)

Job Summary

• This role leads, drives and is accountable for the underwriting strategy and performance of Personal Lines (excluding Motor and A&H) under the Retail segment in Hong Kong Business Unit, ensuring alignment with overall business objectives

Job Accountabilities

• Manage the portfolio for non-Motor, non-A&H and support Personal Lines new product development
• Lead the development of the underwriting strategy for Personal Lines (non-Motor and non-A&H) and oversees execution to deliver the required portfolio performance
• Identify opportunities and risks, using data and insights to make informed decisions and implementing changes as needed to achieve desired outcomes
• Leverage the knowledge of market trends and distribution dynamics, and design new products and services
• Collaborate closely with internal stakeholders to deliver the business objectives
• Work with local underwriting teams to ensure consistency and adherence to underwriting standards

Job Qualifications

• Degree holder preferably with 5 years related working experience in insurance industry
• Familiar with a wide range of General Insurance products
• Insurance Professional Qualification is an added advantage
• Knowledge of GI underwriting and operations is highly preferred
• Proficiency in spoken and written English & Chinese (Cantonese a must; Mandarin is highly preferred)
• Customer-oriented with good communication and complaint handling skills a must
• Strong interpersonal, communication and agent relationship management skills
• Good negotiation and presentation skills
• Decision-making ability
• A good team player with ‘Can-do” attitude
• Be able to articulate how to prioritize and work to deadlines
• Desire to learn and be flexible to business change
• Common sense
• Knowledge on PC software

Why Zurich

• At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

• We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! Join us as we constantly explore new ways to protect our customers and the planet.

• Location(s): HK - Hong Kong

• Remote working: Hybrid