About this role
Job title: Underwriting Assistant
About the Role Sompo is recruiting for an Underwriting Assistant to support Financial Lines and/or Marine Business within our Underwriting Operations Team to support the Southern Hub (France, Italy, Spain and Portugal) in our Paris office. This hybrid role is based in Paris and offers collaboration and opportunities to develop a long-lasting career within a global insurance group.
What You'll Do
- Provide support to Underwriters in the areas of underwriting operations, procedures and policies.
- Build strong relationships with and provide prompt customer service to all internal and external customers.
- Complete associated business processes such as Guidewire data entry, eDocument platforms, Excel forms updates, sanctions checks and others.
- Provide support to and conduct regular quality checks on tasks assigned to and completed by the offshore team.
- Responsible for accurate issuance of policy documents including policy schedules, policy wording, endorsements, invoices and certificates of insurance to the broker or customer in collaboration with Policy Administration Team.
- Collaborate with multinational team and provide support including processing of multinational programs.
- Establish process to effectively monitor work on hand and set priorities to complete tasks within turnaround time.
- Handle complex work items including investigation of issues and apply problem solving skills which entails effective collaboration with other departments and colleagues where required to achieve win-win resolutions to identified issues.
- Serve as the liaison for underwriters and brokers to track, manage, and prioritize insurance applications and other services.
- Ready to provide cross-training to fellow Underwriting Assistants for other BUs to reduce key man dependency as well as to receive cross-training by fellow.
What We're Looking For
- Fluency in French and English; Spanish and/or Italian are a plus.
- Excellent written and oral communication skills.
- Exceptional interpersonal skills with the ability to work with a team-oriented approach.
- Excellent attention to detail and organizational ability; assumes personal accountability for work output and team success.
- Strong problem solving and decision-making abilities.
- Ability to work effectively in a fast-paced environment.
- Logical thinker, strong time management.
- Desirable prior experience working in an insurance/reinsurance company.
- Desirable knowledge of commercial insurance products.
Nice to Have
- Desirable prior experience working in an insurance/reinsurance company.
- Desirable knowledge of commercial insurance products.
Compensation & Benefits
- Expansive Health & Wellness Benefits
- Generous Retirement & Savings Plans
- Global Parental Leave & Adoption Assistance
- We continuously evaluate and update our benefit programs to ensure they meet the needs of our employees and their dependents.