UAT Quality Analyst IV

Everforth Apex

Job Description:

UAT Quality Analyst IV

Location: Remote (Must live in Oregon, Washington, Idaho, Utah, North Dakota, Arkansas, Colorado, Kansas, Kentucky, Maryland, Michigan, Ohio, Pennsylvania, or Vermont)

Role Overview

Seeking a UAT Quality Analyst IV to drive user acceptance testing for complex, large-scale projects. This role is responsible for ensuring that all business functional testing activities within assigned work streams are completed to the highest standards of quality. The successful candidate will apply extensive testing knowledge and experience to design, manage, and implement critical process improvements across multiple teams.

Key Responsibilities

• Create comprehensive UAT testing strategies and manage testing activities across multiple agile teams or functional business areas.

• Apply industry-standard methodologies to develop, execute, and oversee user acceptance, regression, and end-to-end functional tests.

• Collaborate with development partners to establish quality goals, identify potential constraints, and design proactive mitigation plans.

• Review business requirements, system specifications, and architectural designs to formulate effective test planning.

• Lead UAT defect triage processes and prioritize defect resolution based on potential operational and business impacts.

• Summarize UAT status, develop detailed execution metrics, and present progress and risks clearly to leadership.

• Select, schedule, train, and coach members of the business test team to optimize productivity and system access.

• Advise business product owners on key performance indicators to properly measure project success.

• Perform deep workflow analyses to identify and recommend continuous improvements for business processes.

• Required Qualifications

• Education: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a closely related field is required. Equivalent professional experience will be considered in lieu of a degree.

• Experience: Eight or more years of experience in business, health insurance, or general healthcare is required. This must include seven years of experience analyzing business requirements, modeling processes, and performing acceptance testing, along with two years of experience leading UAT delivery for complex corporate initiatives. Or equivalent combination of education and experience.

• Technical

Skills

• Proven proficiency in healthcare insurance systems, specifically TriZetto Facets, is required. Candidates must possess extensive experience writing and executing database queries to support data-driven validation, alongside working knowledge of agile methodologies and modern software development tools.

• Preferred Qualifications

• Recognized expertise across multiple functional business operations, such as claims processing, membership enrollment, or customer service.

• Demonstrated ability to perform analysis on production defect leakage metrics to enhance the precision of future functional testing.

• Proven success in designing novel testing methods, tools, and standards to optimize quality assurance workflows.

• Work Environment

• This position operates in a remote work environment. Secure, reliable home internet connectivity via CATV/cable modem, DSL, or fiber is required to support the provided equipment. Mobile Wi-Fi and satellite internet options are not supported. Occasional local or out-of-state travel may be required, and some duties may occasionally fall outside of standard operating hours.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

• Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

• Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match