Travel Operations Manager

About the Role ExxonMobil is seeking a Travel Operations Manager to lead and optimize corporate travel programs in India, collaborating with category managers, technology teams, and business divisions to improve traveler experiences, reduce costs, and implement new agreements and initiatives. What You'll Do

• Recommend and implement innovative business strategies and identify efficiencies to elevate travel operations, enhancing the overall traveler experience.
• Provide insight into corporate travel industry best practices and make recommendations to create operational efficiencies.
• Proactively engage with key stakeholders and business divisions with analysis and recommendations to influence traveler behavior and drive cost savings and technology adoption.
• Collaborate and partner closely with category managers and technology manager on business requirements and unique regional/local needs to optimize travel program offerings.
• Partner with key functional groups to align business needs and requirements and enable efficiencies in the travel process.
• Support day-to-day operations by troubleshooting issues, identifying transactional efficiencies and ensuring alignment with commercial strategies.
• Ensure required operational and controls processes are followed across the designated geography.
• Responsible for implementation of new agreements / initiatives / products, program administration, agency stewardship and customer support.
• Oversee MSP performance, project delivery, and service delivery within provider's scope.
• Ad hoc: provide operational insights and service delivery expectations for bid evaluations. Actively participate in bid evaluations and reviews. What We're Looking For
• Bi-lingual (local language and English)
• Bachelor degree and above
• Strong understanding of the global business travel industry, including working knowledge of business travel service delivery, technology, and processes.
• 5 years travel operations experience desired, awareness of global travel operations practices. Compensation & Benefits
• Salary and benefits not specified in the posting.