Travel Consultant
About this role
Travel Consultant
Advise and arrange travel for corporate business customers (both individuals and groups). Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services. Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations. Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided. Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements. Use positive telephone service techniques and act on special customer requests. Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels. We look forward to sharing more detailed job functions and key performance indicators during the interview process.
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