Travel and Visa Officer

Travel and Visa Officer

Travel and Visa Officer at Pruvia Integrated Limited.

Job Type

• Full Time
• Qualification BA/BSc/HND
• Experience 1 - 3 years
• Location Lagos
• Job Field Travels and Tours

Job Summary

• We are looking for a knowledgeable and client-focused travel & visa consultant to manage travel bookings, visa applications, and end-to-end trip planning for clients.
• The ideal candidate is versed in GDS platforms, familiar with visa requirements for major destinations, and passionate about delivering exceptional travel experiences.

Key Responsibilities

• Advise clients on suitable travel options, destinations, and packages tailored to their needs and budgets.
• Handle flight bookings using Galileo and Amadeus GDS platforms.
• Arrange accommodation, airport transfers, tours, and complete trip itineraries for clients.
• Process visa applications for major destinations, including e-Visa applications, and guide clients on documentation and interview preparation.
• Provide accurate information on visa requirements, travel insurance, and currency exchange.
• Upsell additional services such as travel insurance and airport pickup where applicable.
• Monitor travel regulations, policy changes, and industry trends and update processes accordingly.
• Maintain accurate and up-to-date client records.
• Provide after-sales support and collect client feedback to improve service quality.

Requirements

• HND / B.Sc. in any discipline—Tourism, hospitality, or business administration is an advantage.

• 1 – 3 years of experience in a travel agency or visa processing role.

• Strong working knowledge of visa application procedures for major countries.

• Proficiency in GDS booking systems—Galileo and Amadeus.

• Excellent communication, interpersonal, and organisational skills.

• Detail-orientated, self-motivated, and able to work independently.

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