About this role
Travel Analyst
Job Type Full Time Qualification BA/BSc/HND Experience 3 - 5 years Location Nairobi Job Field Administration / Facilities , Travels and Tours
Role Overview We are seeking a detail-oriented and analytical Travel Analyst to provide operational and administrative support across travel management, expense administration, procurement, purchase orders and invoice processing. The role will coordinate end-to-end travel and related logistics while ensuring timely execution, accurate financial administration, compliance with policies and controls, and effective stakeholder support.
Key Responsibilities
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Travel Management
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Coordinate end-to-end travel arrangements, including travel requests, approvals, bookings and documentation.
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Manage travel itineraries and support visa, insurance and travel-security requirements.
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Liaise with travel-management companies and service providers.
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Monitor travel requests, exceptions and pending approvals.
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Reconcile travel costs against approved budgets.
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Maintain accurate travel records and reports.
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Expense Management
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Administer and monitor employee expense claims and reimbursements.
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Review claims for accuracy, completeness and compliance with applicable policies.
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Coordinate approvals and follow up on outstanding claims.
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Support expense forecasting and reporting.
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Guide employees on expense-management procedures.
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Assist with expense audits and compliance reviews.
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Procurement & Purchase Order Management
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Prepare purchase requisitions and purchase-order requests.
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Monitor purchase-order approval workflows.
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Track PO utilisation, amendments and closure.
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Liaise with budget holders to confirm funding availability.
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Maintain accurate procurement records and documentation.
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Follow up on delayed approvals and procurement actions.
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Invoice & Financial Administration
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Receive, review and process supplier invoices.
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Verify invoices against purchase orders, contracts and supporting documentation.
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Perform or support three-way matching where applicable.
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Ensure accurate allocation of expenses to cost centres and budget lines.
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Coordinate invoice approvals and payment processing.
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Resolve invoice discrepancies with suppliers and internal stakeholders.
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Monitor outstanding invoices and payment deadlines.
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Stakeholder Management, Compliance & Reporting
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Serve as a focal point for travel, expense and related administrative queries.
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Coordinate with travellers, Finance, Procurement, budget holders, travel providers and suppliers.
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Maintain accurate records and audit trails.
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Support audits, compliance reviews and internal-control activities.
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Prepare periodic travel, expense, procurement and invoice reports.
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Identify opportunities to improve processes and operational efficiency.
Requirements
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Bachelor’s degree in Business Administration, Finance, Procurement, Supply Chain Management, Accounting, or a related field.
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3–5 years of relevant experience in travel administration, procurement, finance operations or administrative services.
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Proven experience managing the end-to-end travel lifecycle.
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Hands-on experience creating, monitoring, amending and closing Purchase Orders.
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Experience in invoice processing and Accounts Payable, including invoice verification, three-way matching, payment tracking and resolving discrepancies.
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Experience administering expense claims and reimbursements.
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Experience using enterprise systems such as SAP, Oracle Fusion, Workday, ServiceNow, or equivalent platforms.
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Experience supporting audits, compliance reviews and internal controls.
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Experience working with multiple stakeholders, including Finance, Procurement, suppliers, budget holders, approvers, travellers and travel-management companies.
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Key Skills & Competencies
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Travel and expense administration
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Procurement and Purchase Order management
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Invoice processing and financial administration
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Vendor and stakeholder management
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Strong analytical and reporting skills
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Advanced Microsoft Office skills, particularly Excel
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Excellent organisation and time-management skills
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Strong attention to detail
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Compliance and control awareness
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Excellent communication and customer-service skills
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Ability to manage multiple priorities and meet deadlines
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