Translation & Communication Specialist

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

The Translation and Communication Specialist

The Team

The Translation and Communication team is part of a department that acts as the business point of contact for our global partners who develop and sell game software for PlayStation. Under global leadership, the Global Account Management (GAM) team, which the Translation and Communication team sits under, supports both PlayStation and our partners’ business through internal and external coordination. Consisting of around 50 members world-wide, GAM is responsible for being the point of contact for partner headquarters and their local offices, execution of business discussions, negotiations, and presentation for our partners, and coordination and reporting to internal global leadership.

The Position

The Translation and Communication Specialist is responsible for working with the Senior Specialist to create an approach to translation, interpretation, and cross-cultural communication mainly for the GAM team with the goal to enable the removal of language and culture as a barrier to nuanced internal and external business communication across the third-party business. The Translation and Communication Specialist will provide interpretation for internal and external meetings, and translation of emails and documents to and from Japanese and English. Additionally, the Translation and Communication Specialist will work with the Senior Specialist in the development of structure and processes to enable efficient use of centralized resources, dedicated resources, and tools including AI.

Responsibilities

• Provide interpretation and translation for internal and external engagements that include, but are not limited to meetings, emails, and documents.
• Develop the third-party translation resource, tooling plan, and standards (when to use dedicated resources, when to use centralized translation, when to use machine translation, etc.)
• Work on creating cultural communication training mainly for the GAM team to enable better understanding of cultural context, conversation patterns and communication styles.
• Opportunity to expand scope to manage Chinese and Korean languages (a rolodex of common vendors/partners to use for interpretation, a lexicon that covers these languages, process planning for resource and tooling, cultural communication training, et al)

Minimum Qualifications:

• Native level bilingual in both English and Japanese
• 3+ years of experience working in translation / interpretation, or 4+ years of working in an environment where English was the main language used
• BtoB work experience
• Knowledge and/or interest in the gaming market and industry, and general knowledge of video games
• Highly detail oriented

Preferred Qualifications:

• Deep understanding of the video game industry and video games
• 4+ years working or living in a multi-cultural environment
• Experience with creating business-level documentation

The Ideal Candidate:

• Motivated to enrich communication and help navigate cultural gaps to achieve better understanding and outcomes
• Proactive contributor and communicator, with a willingness to develop process, challenge convention, and build out a vision and philosophy
• Passionate about improving not just the team but the entire organization
• Ability to organize multiple projects, determine priorities, and drive them forward proactively
• A collaborative team player with communication skills capable of building trusted relationships with diverse stakeholders
• Curious to find new ways of working using AI
• Comfortable working in high-pressure environments that requires split-second decisions

Equal Opportunity Statement:

• Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

• We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

• PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.