Training Supervisor

Job title: Training Supervisor

DHL Supply Chain is hiring a Training Supervisor to develop, administer, and conduct training and safety programs for associates, ensuring processes and documentation meet company, regulatory, ISO, and corporate requirements.

What You'll Do

• Develop, administer, and conduct training and safety programs; ensure all processes are documented to meet requirements.
• Provide technical writing resources to develop and maintain accurate Work Instructions for all processes.
• Train associates on job functions; document training; ensure regulatory and customer safety requirements incorporated into policies.
• Develop and conduct initial new-employee and refresher programs; ensure company, customer, and regulatory requirements are met.
• Develop, coordinate, and conduct job-specific/process training; ensure staff are trained on their functions.
• Coordinate and direct writing assignments of Technical Writers; document processes.
• Develop site-level Trainers and Technical Writers through Train-the-Trainer and Train-the-Writer; provide coaching and mentoring.
• Administer Site Safety Program: safety procedures, audits for compliance, and advise management on safety concerns.
• Advise Site Safety Committee; identify concerns and recommend improvements.
• Identify Training/Writing staffing needs; interview candidates and develop staff for an effective team.
• Coordinate corporate-sponsored training programs for site personnel.
• Document system processes in manuals; manage procedure development and document control to support ISO and Management of Change (MOC).
• Work with Customer Representatives, Operations, Inventory Control, and Customer Service to ensure processes are accurate and changes communicated per MOC systems.
• Develop flexible training schedules to meet special requests and business needs; participate in Quest Workshops as requested.
• Perform other duties as assigned.

What We're Looking For

• Bachelor’s Degree or equivalent work experience (preferred)
• 1-3 years logistics or manufacturing industry experience (preferred)
• 1-3 years experience in lead, supervisor or management role (required)

Compensation & Benefits

• Competitive wages; affordable health, dental, vision, and life insurance; 401(k); paid vacation and holidays.