Training Services Coordination and Logistics Associate III
About this role
Job title: Training Services Coordination and Logistics Associate III
Summary: Provide learning administrative services to support client learning and data management needs
Duties and Responsibilities include the following:
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Perform data entry as it relates to learning administration
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Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
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Make certain client standard operating procedures, processes and service level agreements are maintained
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Identify and trouble shoot discrepancies and issues
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Escalate issues to Manager for resolution
Qualifications
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Entry level for Bachelor’s degree or 2 years of successful working experience in:
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A learning organization
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Training administration (preferred but not required)
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Customer service
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