About this role

Job title: Training Services Coordination and Logistics Associate III

Summary: Provide learning administrative services to support client learning and data management needs

Duties and Responsibilities include the following:

Perform data entry as it relates to learning administration
Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
Make certain client standard operating procedures, processes and service level agreements are maintained
Identify and trouble shoot discrepancies and issues
Escalate issues to Manager for resolution

Entry level for Bachelor’s degree or 2 years of successful working experience in:
A learning organization
Training administration (preferred but not required)
Customer service
Knowledge of and experience with learning management systems (preferred but not required)
Experience in Microsoft Office suite
Team-oriented but self-motivated and able to work with minimal supervision
Demonstrated attention to detail, strong quality focus, and well organized
Successful prioritization of work requirements and multitasking, as necessary
Analytical and problem solving skills
Client focused to build and maintain professional working relationships
Ability to remain flexible and adaptable to constant change
Effective oral and written communication skills with clients, leadership and team members

Willing to work on Malaysia Public Holidays & night shift (supporting ET hours)
Remote working
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Training Services Coordination and Logistics Associate III