Training Manager

Job title: Training Manager

About the Role This role will lead training for a network of DHL Supply Chain operations throughout the Central US and will require over 50% travel. You will design, deliver and manage training programs aligned with corporate, OSHA and regulatory requirements to ensure our associates are trained to the highest standards.

What You'll Do

• Administer and facilitate training and development programs to ensure Team Members are duly trained in accordance with corporate, OSHA and legislative guidelines.
• Develop, maintain and publish annual training calendar for the Training Center.
• Facilitate HS&E, MHE, CSCS, onboarding best practice and other key organizational training programs.
• Develop and update internal training program procedures, materials, manuals, user guides etc. to meet corporate onboarding training requirements.
• Oversee the planning, scheduling and coordination of training events for campus locations, to include start-ups.
• Leverage the use of learning technologies to manage the Training Center Team growth and development.
• Assess ongoing training needs using various formats; work closely with Campus Field Safety Manager on any relevant safety changes or initiatives.
• Develop, track and report on training metrics for training effectiveness for the Regional Training Center.
• Ensure systems are in place to properly maintain and manage training records; maintain financial allocation documentation for training invoicing.
• Coordinate and manage weekly allocation/reclass process.
• Work closely with recruiting, operations and functional support teams to ensure effectiveness and delivery of weekly onboarding training.
• Provide leadership and coaching to training supervisors in the areas of Safety, Quality and CSCS Foundations training to ensure effectiveness of all training programs.
• Build and maintain good working relationship with Learning and Development Team, local operations management teams and the HR and recruiting team to insure quality training.

What We're Looking For

• Experience administering and facilitating training programs for a network of operations and driving training effectiveness.
• Willingness to travel and manage a travel-heavy schedule (over 50% travel).
• Ability to provide strategic counsel and advisory services to leaders on business- and people-related issues.
• High regard for personal accountability and fully understand why integrity, trust, and customer focus are required in HR.
• Experience developing and updating internal training program procedures, materials, manuals, and user guides to meet onboarding requirements.
• Knowledge of HS&E, MHE, CSCS and onboarding best practices; ability to work with Campus Safety Manager on safety changes.
• Proficiency with learning technologies and tracking training metrics to evaluate effectiveness.
• Strong collaboration with Learning and Development, operations, HR and recruiting teams; ability to coach and develop training supervisors.