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Training Manager

DHL
Kansas City, Missouri, United States of America
On-site

About this role

Job title: Training Manager

About the Role

This Training Manager role will lead training for DHL Supply Chain operations across the Central US and will require over 50% travel. The position focuses on delivering strategic training programs and partnering with leaders to equip associates with the skills and knowledge needed to operate safely and efficiently.

What You'll Do

  • Administer and facilitate training and development programs to ensure that DHL Supply Chain Team Members are trained in accordance with corporate, OSHA and legislative guidelines.
  • Support activities for Team Members and ensure all processes are documented to meet company, regulatory and corporate requirements.
  • Develop, maintain and publish annual training calendar for the Training Center.
  • Facilitate HS&E, MHE, CSCS, onboarding best practice and other key organizational training programs.
  • Develop and update internal training program procedures, materials, manuals, user guides etc. to meet corporate onboarding training requirements.
  • Oversee the planning, scheduling and coordination of training events for campus locations, to include start-ups.
  • Leverage the use of learning technologies to manage the Training Center Team growth and development.
  • Assess ongoing training needs using various formats.
  • Work closely with Campus Field Safety Manager on any relevant safety changes or initiatives.
  • Develop, track and report on training metrics for training effectiveness for the Regional Training Center.
  • Ensure systems are in place to properly maintain and manage training records.
  • Maintain financial allocation documentation for training invoicing.
  • Coordinate and manage weekly allocation/reclass process.
  • Work closely with recruiting, operations and functional support teams to ensure effectiveness and delivery of weekly onboarding training.
  • Provide leadership and coaching to training supervisors in the areas of Safety, Quality and CSCS Foundations training to ensure effectiveness of all training programs.
  • Build and maintain good working relationships with Learning and Development Team, local operations management teams and the HR and recruiting team to insure quality training.

What We're Looking For

  • Experience leading training programs for large, distributed operations.
  • Ability to travel 50%+ and operate effectively in a cross-location environment.
  • Knowledge of HS&E, MHE, CSCS onboarding best practices and related regulatory requirements.
  • Strong collaboration skills with HR, safety, operations and recruiting teams.
  • Proven ability to develop, implement, and evaluate training programs; experience with training metrics and record-keeping.
  • Strong organizational, documentation, and communication skills; comfortable with learning technologies.
  • Personal accountability with integrity, trust, and customer focus.

Nice to Have

  • Experience leveraging learning technologies to manage a Training Center.

Compensation & Benefits

Salary not specified.

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