About this role
Title: Training Data Analyst (aka ASA of Compliance)
Department: Tennessee Corrections Institute (TCI), Training Division
Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.
Responsibilities
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Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
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Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
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Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
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Perform quality assurance checks to maintain high standards in training delivery and documentation.
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Monitor and report on staff development, including tracking hours of self-development activities.
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Produce detailed reports and analyses related to training compliance and effectiveness.
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Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
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Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.
Qualifications
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Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
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Proven experience in data analysis, project management, and administrative support.
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Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
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Excellent organizational and time management skills to meet strict deadlines.
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Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
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Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.
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Job Type: Full Time
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Expected Hours: 40 per week
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Benefits: This position offers a mix of remote work and on-site responsibilities. The incumbent will be expected to work on-site a minimum of three days a week.
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Schedule: Flexible at the discretion of the Assistant Director of Training that the incumbent reports to; 8-hour shift.
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Work Location: TCI East Tennessee Training Facility in Clinton, Tennessee.
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Travel: Minimal travel is expected with this position (less than 10%). Training for this position may occur at one of our established Training Facilities and/or Agency Headquarters.
Requirements
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**Type
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Category
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Qualification
Description
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Competency
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Required
Skills
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Others
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Coding
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Proficient (4-6 Years)
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Yes
Skills
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Others
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Customer Service
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Proficient (4-6 Years)
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Yes
Skills
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Others
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Data Entry
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Proficient (4-6 Years)
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Yes
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Software
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Others
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Internet
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Proficient (4-6 Years)
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Yes
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Software
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Others
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Microsoft Excel
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Proficient (4-6 Years)
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Yes
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Software
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Others
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Microsoft PowerPoint
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Proficient (4-6 Years)
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Yes
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Software
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Others
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Microsoft Word
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Proficient (4-6 Years)
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Yes
Skills
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Others
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Technical Skills
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Proficient (4-6 Years)
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Yes