About this role
About the Role
Job Description
Pay Range: $24.95 Per Hour - Bridgeport NJ
Temporary To Hire
The position involves enhancing the skills, abilities, knowledge and experience for SEW-EURODRIVE customers and associates. The mentor will assess, determine needs and train as needed. He/she will train and perform duties as a Customer Service Representative.
Top 5+ skills and abilities we are seeking in this Applicant:
- Ability to follow instruction, written and verbal.
- Ability to organize workload for timely accomplishment of work.
- Ability to learn and understand the basics of power transmission equipment, associated nomenclature and catalog information in order to meet customer needs and processing procedures.
- Ability to communicate with all Company employees in a businesslike and professional manner.
- Ability to appropriately handle stress and interact with others.
Top 5 skills and abilities we are seeking in this Applicant:
- Attain and keep current with the knowledge and skills required to provide information, service and assistance.
- Be available as assigned to accept all calls in a professional manner and determine the nature of the call. Take all possible action including research, working with computers, completing forms and other follow-up to expeditiously ensure that accurate information and service is provided.
- Obtain required information and respond when necessary to complete action on inquiries/requests received.
- Complete appropriate paperwork and associate computer data/order entry to accomplish required actions.
- Provide assistance to other employees in a businesslike and professional manner as required.
- Edit orders accurately for input into SAP/Configurator.
Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit! Please tell us about your other skills and abilities by applying and listing your additional attributes.
A 10% shift premium is paid for 2nd and 3rd shift positions.
SEW-EURODRIVE provides a generous benefits package to all full time employee. These benefits start on DAY ONE!
There is no monthly premium required for Employee's coverage:
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Medical Insurance - Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & minerals
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Life Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment
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Disability - Includes both Short Term Disability and Long Term Disability
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Flexible Spending Account (FSA) for Medical and/or Dependent Care Made available annually during open enrollment
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Timely Evaluations with potential for a pay increase
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Paid Vacation - 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service
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Holiday Pay - Twelve (12) paid holidays per year
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Retirement Benefits - Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account
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Additional Paid Time Off (PTO) for hourly positions - Unused time is paid out annually
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Paid Parental Leave - To assist and support new parents with balancing work and family matters
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Onsite Clinic Services - On location medical services by licensed providers at no cost to employees
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Education Assistance Programs - Student Loan Repayment / Tuition Assistance options
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Counseling Resources - Easy and convenient access to professional counseling services online
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Wellness Resources - Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards
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Uniforms/Subsidies - Uniform subsidies and/or uniforms are provided for applicable roles, based on job requirements
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Safety Shoes - A subsidy for the annual purchase of OSHA approved safety shoes, based on job requirements
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Employee Assistance Programs - program to help employees navigate challenging life circumstances
Additional job requirements and responsibilities would be discussed during the interview process.