Training Administrator

About the Role We are seeking a highly motivated, detail-oriented Training Administrator to join our team. The Training Administrator will coordinate, organize, and track all training programs and initiatives within the organization. This role requires excellent organizational skills, strong attention to detail, and exceptional communication abilities. What You'll Do

• Program Coordination & Support: Schedule training sessions, collaborate with the Team Lead and trainers, and ensure the seamless execution of learning events.
• Records & Documentation Management: Maintain accurate employee training records and manage learning tracking systems (including Axonify).
• Evaluation & Feedback: Distribute surveys, compile participant feedback, and generate post-training reports to help us continuously elevate our programs.
• Stakeholder Liaison: Act as the primary point of contact for training inquiries from employees, trainers, and various business departments.
• Logistics & Resource Management: Coordinate the procurement of materials, manage training venues/facilities, and handle technology or equipment setups.
• Customer Centricity: Deliver exceptional service to internal and external stakeholders, resolving queries or complaints efficiently and professionally.
• Teamwork & Self-Management: Take ownership of your workflow, maintain high professional standards, and collaborate actively to meet team objectives. What We're Looking For
• Qualifications & Experience: A Diploma in Human Resources, Business Administration, or a related field (NQF Level 6). At least 2 years of experience working within a training or Human Resources environment.
• Knowledge & Technical Skills: A solid understanding of training and development processes, methodologies, and tools. Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Drive, and Gmail). Familiarity with e-learning platforms and training databases; experience with Axonify is a major plus. Basic understanding of training needs analysis (TNA) and assessment.
• Key Competencies: Strong organizational, time-management, and multi-tasking abilities. Excellent written and verbal communication skills. High attention to detail and accuracy. A collaborative mindset with strong interpersonal skills ("Working with People"). Resilience, adaptability, and the ability to cope with pressure and setbacks. Nice to Have
• Axonify familiarity (major plus) Compensation & Benefits
• Why Join Pepkor Lifestyle? We offer a vibrant, supportive culture where your contribution directly impacts employee development and business success. If you are ready to take ownership of your career growth and add value to a retail leader, apply today!