About this role
Job title: Trading Platform Support Engineer
About the Role
In this role, you will work directly with our Development, Trading, and IT organizations to ensure that trading operations are optimized and healthy. You will work on continuously improving our ability to identify and resolve issues related to trading as well as provide world-class support to traders. You will also help drive strategic projects across the firm, with a focus on improving our trading operations and the technology that supports our traders.
What You'll Do
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Monitoring and managing trading platforms across multiple markets
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Monitoring and supporting Linux environments
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Working in the trading industry with focus on supporting traders and trading infrastructure
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Collaborating with technical and non-technical people to help drive business initiatives
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Identifying and solving problems that most cannot
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Working with trade teams assisting with onboarding new opportunities
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Driving automation and process improvements
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What We're Looking For
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Experience in a trade support role
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Strong knowledge of Linux operating system
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Knowledge of TCP/IP and Multicast
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Intermediate Bash and core Python ability
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Prior large Python projects preferred but not required
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Able to trace order event streams using logs and packet captures
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Ability to operate in a fast-paced, entrepreneurial environment
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Nice to Have
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Prior large Python projects preferred but not required
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Compensation & Benefits
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Annual compensation range: $130,000-$175,000 plus discretionary bonus eligibility
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Benefits: Discretionary bonus eligibility; Medical, dental, and vision insurance; HSA, FSA, and Dependent Care Options; Employer Paid Group Term Life and AD&D insurance; Voluntary LTD, Life & AD&D insurance; Flexible Vacation policy; Retirement plan with employer match; Paid Parental Leave; Wellness Programs