About this role
Key Responsibilities
Trade & Platform Operations
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Monitor trading platforms to ensure uptime and execution quality
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Oversee trade flow, execution, and pricing in real time
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Identify and escalate execution issues, slippage anomalies, or pricing gaps
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Manage trading sessions, market openings/closings, and instrument configurations
Liquidity & Pricing
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Monitor liquidity feeds and ensure competitive spreads and depth
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Liaise with liquidity providers to resolve pricing or execution issues
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Analyze spread widening, latency, and execution quality (markouts, slippage)
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Assist in optimizing routing and aggregation settings
Risk & Exposure Monitoring
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Monitor client positions, exposure, and overall risk in real time
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Support hedging strategies and execution of risk mitigation actions
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Identify unusual trading activity or potential abuse (e.g., arbitrage, latency exploitation)
Trade Lifecycle Management
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Handle trade adjustments, corrections, and dispute investigations
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Ensure accuracy of trade records and reconciliation
Incident Management
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Act as first responder for trading-related incidents
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Investigate platform issues, outages, or abnormal market behavior
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Coordinate with tech teams and external providers to resolve issues quickly
Requirements
Experience & Skills
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2+ years experience in trading operations, dealing desk, or brokerage environment
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Strong understanding of FX, CFDs, or crypto markets
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Familiarity with trading platforms
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Python scripting skills — ability to write and maintain automation scripts for monitoring, data extraction, reconciliation, and routine operational tasks.
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SQL skills — writing queries (joins, aggregations, window functions) against trading and client databases for investigation, reporting, and anomaly detection.
Soft Skills
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Strong attention to detail and ability to work under pressure
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Problem-solving mindset with quick decision-making ability
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Excellent communication skills
Working Conditions
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Shift-based role (aligned with global market hours)
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On-call availability for critical incidents may be required
KPIs / Success Metrics
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Platform uptime and execution quality
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Spread competitiveness and liquidity performance
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Incident response time and resolution efficiency
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Accuracy of trade handling and reporting