TM Supervisor, DM/TM Dept.

TM Supervisor, DM/TM Dept.

Taipei City, Taiwan

Job Description

• Customer service staff management/training/call supervision
• Answer insured's insurance related questions
• Handle customer emotional complaints
• Handle customer service administrative tasks and report preparation
• Perform tasks assigned by supervisor
• Propose/implement improvement plans to enhance inquiry customer satisfaction

Qualifications

• 5+ years in insurance, finance or telemarketing related work experience

• 2+ years of team management experience

• Job Information

• Job ID 37425

• Job type Full-time

• Employment type Regular employee

• Job category Telemarketing management

• Business unit Taiwan

• Legal employer Insurance Company of North America, Taiwan Branch

• Announcement date 2026/10/07 2:11 AM

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