Timekeeping Specialist 1

Timekeeping Specialist 1

The Time & Attendance / Payroll Administrator will support the day-to-day administration of employee timekeeping, payroll transactions, attendance, leave balances, workforce assignments, and HR records within a plant or operational environment.

This position serves as an important connection between employees, plant leadership, Human Resources, Labor Relations, Corporate Payroll, and Workforce Administration. The individual will be responsible for ensuring employee time and payroll information is accurate, investigating discrepancies, maintaining workforce records, and providing timely support when employees or managers have questions.

The ideal candidate is highly detail-oriented, comfortable working with HR and payroll systems, and capable of handling sensitive employee information. Experience with Kronos/UKG Workforce Management, Workday, payroll, timekeeping, or finance is especially valuable.

Key Responsibilities

• Time & Attendance Administration

• Administer daily transactions within the organization's Time & Attendance system, ensuring employee time is accurately captured and transmitted for payroll processing.

• Audit and review employee time records to identify missing punches, incorrect hours, scheduling discrepancies, or other issues that could affect payroll.

• Maintain appropriate employee access and system information within the Time & Attendance platform.

• Process employee timekeeping updates and coordinate transaction flow between Time & Attendance, Payroll, and Workforce Administration.

• Maintain accurate sick, vacation, PTO, and other leave accrual balances.

• Configure and maintain Time & Attendance calendars for company holidays and floating holidays.

• Maintain accurate historical attendance records and process attendance-control transactions for HR and Labor Relations.

• Payroll Administration & Issue Resolution

• Process employee pay adjustments, corrections, and other payroll-related transactions.

• Investigate payroll discrepancies to determine the root cause and coordinate corrections.

• Communicate employee changes, payroll exceptions, and other necessary updates to Corporate Payroll.

• Provide deduction updates when required.

• Respond to employee questions regarding paychecks, hours worked, timekeeping, deductions, and other payroll-related matters.

• Follow discrepancies through resolution to ensure employees are paid accurately.

• Maintain accuracy and confidentiality while handling sensitive payroll and employee information.

• Workforce & Plant Administration

• Partner directly with Plant Managers and Supervisors to address employee timekeeping and attendance issues.

• Process employee shift changes, labor pool assignments, workstation assignments, and temporary upgrades.

• Process applicable rate adjustments when employees temporarily move into different assignments.

• Update employee schedules, job assignments, supervisors, and manager information using Kronos/UKG.

• Ensure workforce changes are appropriately reflected within the organization's systems.

• Provide plant labor and headcount reporting to HR and plant controllers.

• Help ensure workforce records remain aligned with actual staffing and operational assignments.

• HR & Employee Support

• Maintain employee HR and payroll personnel files in accordance with internal recordkeeping requirements.

• Provide customer service to employees who have questions related to payroll, timekeeping, attendance, and benefits administration.

• Help employees identify the appropriate resources for benefits-related questions that cannot be resolved directly.

• Provide authorized information to approved outside vendors when necessary.

• Administer applicable nonunion disability plans, including pay administration and recordkeeping.

• Maintain a high level of professionalism when handling confidential employee information.

• Systems & Process Improvement

• Identify inefficiencies or recurring issues within payroll, timekeeping, attendance, and workforce administration processes.

• Recommend improvements that could increase efficiency, accuracy, or employee experience.

• Assist with the implementation of process or system improvements.

• Work collaboratively with Payroll, HR, plant leadership, and other stakeholders to resolve systemic issues.

• Support accurate data movement between Time & Attendance, Payroll, HR, and workforce-management systems.

Required Qualifications

• Bachelor's degree from an accredited college or university.
• Previous experience in customer service, Human Resources, HR operations, or a related field.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to work accurately with employee and payroll information.
• Strong problem-solving skills, particularly when researching payroll or timekeeping discrepancies.
• Ability to communi