About this role
Timber-Tech Building Solutions is a leader in residential and commercial framing solutions across Alberta, and is seeking a dedicated and skilled Warranty Technician to join our growing team. The successful candidate will be responsible for conducting post-construction service and warranty work, ensuring that deficiencies are addressed professionally, promptly, and in line with company and industry standards. This is a fully field-based position that requires daily travel to customer and job sites throughout the Calgary area and surrounding communities. The successful candidate will be provided with a company pickup truck, tools, and equipment necessary to perform their duties.
Wage: $25-$30 depending on experience
Schedule: 8:00AM-4:30PM M-F
Key Responsibilities
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Conduct on-site assessments of reported deficiencies in homes and buildings framed by Timber-Tech Building Solutions.
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Perform hands-on repair work to address warranty issues (e.g., framing corrections, hardware adjustments, cosmetic fixes)
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Communicate with clients, site supervisors, and internal teams to coordinate service appointments and set expectations
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Maintain clear and professional documentation of site visits, repair work completed, and materials used
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Prioritize and manage daily service calls to ensure timely resolution
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Report recurring issues or quality concerns to the construction and quality assurance teams
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Ensure all work complies with safety regulations, company standards, and warranty obligations
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Represent the company professionally and maintain positive relationships with clients and partners
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Follow and comply with all company policies and procedures
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Comply with PPE requirements
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Other duties as assigned
Qualifications
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Proven experience in residential or commercial framing, carpentry, or general construction
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Skilled in carpentry, with the ability to perform precise and efficient repairs
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Solid understanding of building processes, materials, and warranty requirements
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Excellent troubleshooting and repair skills
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Strong communication and customer service abilities
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Ability to work independently and manage a daily service schedule
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Comfortable using smartphones or tablets to complete digital service reports
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Valid class 5 Driver’s License with a clean driver's abstract
Working Conditions:
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100% field-based position with daily travel to residential/commercial job sites and customer locations
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Company-provided pickup truck, tools and equipment for business use
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Exposure to a variety of indoor and outdoor environments and weather conditions year-round
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Frequent lifting, carrying, climbing, kneeling, and use of hand and power tools
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Fast-paced, customer-facing role requiring flexibility, professionalism, and strong time-management skills