Tier 1 Cyber Security Analyst (SOC)

Job Description

Job Description Tier 1 Cyber Security Analyst (SOC)

Position Summary

The Tier 1 Cyber Security Analyst is responsible for the initial monitoring, detection, triage, and escalation of security events within a 24/7 Security Operations Center (SOC). This role serves as the frontline of cyber defense, leveraging SIEM and SOAR platforms to identify potential threats, investigate alerts, and ensure timely escalation according to established incident response procedures. This position requires a highly motivated, curious, and analytically driven individual who can think critically, adapt quickly, and operate effectively in a fast-paced environment.

Key Responsibilities

Monitoring & Alert Triage:

• Monitor security events and alerts from SIEM platforms (e.g., Splunk) and other security tools.
• Perform initial triage and investigation of alerts to determine severity, scope, and potential impact.
• Analyze logs, network activity, endpoint data, and email security alerts (e.g., Proofpoint).
• Enrich alerts with contextual data (threat intelligence, asset data, user behavior).

Incident Handling & Escalation:

• Follow defined escalation paths to Tier 2/3 analysts based on severity, confidence, and impact.
• Document incidents, findings, and actions taken in case management systems.
• Execute basic response actions using SOAR platforms (e.g., Splunk SOAR).
• Assist in containment actions under guidance.

SOC Operations:

• Support 24/7 SOC operations, including shift work.
• Participate in shift handoffs.
• Maintain situational awareness of threats.

Platform & Tool Usage:

• Utilize Splunk SIEM.
• Use Splunk SOAR for automation.
• Investigate email threats using Proofpoint.
• Work with Microsoft and Azure security tools.

Continuous Improvement:

• Improve alert fidelity and reduce false positives.

• Provide feedback for detection tuning.

• Stay current on emerging threats.

• Required Qualifications

Education & Experience:

• Minimum 2 years of experience in 24/7 SOC environment preferred
• Associate degree in Cybersecurity, IT, or related field OR equivalent SOC experience.
• CompTIA Security+ Certification Required

Technical Skills:

• Experience with Splunk, Splunk SOAR, Proofpoint

• Experience triaging alerts and escalation processes

• Knowledge of networking fundamentals and log analysis

• Familiarity with Microsoft and Azure platforms

• Preferred Certifications

• CompTIA CySA+ (preferred)

• Splunk Core Certified User

• Microsoft Security certifications (e.g., SC-200, AZ-500)

• Core Competencies

• Analytical thinking

• Attention to detail

• Strong communication

• Adaptability

• Curiosity and initiative

• Team collaboration

• Working Conditions

• 24/7 SOC environment including nights, weekends, and holidays

• On-call or extended hours during incidents

• Success Metrics

• Mean Time to Triage (MTTT)

• Escalation accuracy

• False positive reduction

• Documentation quality

• SLA adherence

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

• Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Ever forth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

• Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our

Benefits

• Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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