About this role
Ticketing Officer Job at Pistis Firm
The Pistis Firm - Our client, a Reputable Travel Agency based in Mabushi, Abuja, is recruiting experienced candidates to fill the position below:
Job Position: Ticketing Officer
Job Location: Mabushi, Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Issue domestic and international flight tickets using GDS.
- Handle bookings, re-issues, re-routing, refunds, and cancellations.
- Advise clients on fares, schedules, baggage rules, and travel requirements.
- Provide excellent customer service and handle ticketing enquiries.
- Maintain accurate records of daily sales and transactions.
Requirements
- Minimum of 2 years of experience as a Ticketing Officer in a travel agency.
- Proficiency in GDS — Amadeus, Sabre, or Galileo is compulsory.
- Good knowledge of airline ticketing policies and IATA procedures.
- Strong communication and customer service skills.
- Excellent attention to detail and accuracy.
- Ability to work independently with minimal supervision.
- Must reside in Abuja. Candidates around Mabushi, Wuse, Jabi, Utako, or Gwarimpa are preferred.
Salary
N175,000 - N200,000 monthly.