About this role
Job Title: Ticketing and Reservation Officer
Company: Elizabeth Maddeux provides a range of human resources solutions designed to empower your workforce, enhance technical proficiency, refine soft skills, and accelerateorganizational growth for better impacts by enhancing organizational dynamics through a well-rounded and robust human resource intervention.
We are recruiting to fill the position below:
Job Summary
- We are looking for an experienced and passionate Ticketing and Reservation Officer to join our team.
- As a Ticketing and Reservation Officer, you will be responsible for managing the ticketing, and reservation unit in our organization.
Key Responsibilities
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Make Reservations / Bookings for Customers, Issuing flight tickets
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Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
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Arrange Reservations and Routing for Passengers at Request or as directed.
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Inform Clients of Essential Travel Information, such as Travel Times.
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Answering questions regarding dates, prices, and availability of flights.
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Helping passengers and customers with inquiries regarding changes or cancellations;
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and promoting special offers.
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Using computer reservations systems to check availability.
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Determines whether space is available on Travel Dates requested by the Customer.
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Educate and Enlighten Customer on the New and Existing Products of the Company.
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Follow up on Enquiries and Convert it to Sales.
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Keep Informed of Business Changes that affect the Ticketing Area.
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Sell travel products.
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Qualifications & Requirements
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Minimum of an OND qualification.
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3 - 4 years ticketing experience
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Proficiency in the use of any of the 3 GDS is a must, especially Amadeus & Galileo
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Experience in tour packaging is a plus
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Strong Analytical skills
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Excellent written and verbal communication skills.
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A positive attitude and a growth mindset.
Salary
N250,000 – N300,000 monthly.
Application Closing Date
30th September, 2026.