About this role
The Trade Operations Specialist is responsible for the efficient and accurate processing of client transactions, ensuring compliance with all internal and external requirements. This role demands a high level of attention to detail, adherence to regulatory mandates, and continuous interaction with clients and internal teams.
Key Responsibilities
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Client Transaction Processing:
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Timely and accurate processing of all types of client transactions (e.g., order entry, trade confirmation, settlement processing).
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Verification of the correctness and completeness of documentation related to transactions.
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Interaction with counterparties and internal departments to ensure seamless transaction execution.
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Client Interaction:
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Prompt response to client inquiries and provision of necessary information within established Service Level Agreements (SLAs).
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Resolution of issues and problems related to transactions, ensuring a high level of client satisfaction.
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Maintaining professional and courteous communication with clients.
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Adherence to Policies and Procedures:
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Strict adherence to all corporate policies, industry standards, and regulatory requirements.
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Ensuring that all operations comply with departmental and company internal procedures.
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Participation in audits and reviews, providing necessary information.
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Execution of Manager's Assignments:
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Timely and high-quality execution of tasks and assignments given by the direct manager.
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Proactive communication with the manager regarding task status and potential risks.
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Participation in Departmental Processes:
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Active participation in improving operational processes, identifying, and proposing solutions to enhance efficiency and reduce risks.
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Collaboration with other departments (e.g., Compliance, Risk Management, IT) to ensure a comprehensive approach to operational activities.
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Involvement in the training and development of new team members.
Education
- Bachelor’s/University degree or equivalent experience
Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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