Testing Program Manager

Job title: Testing Program Manager

Responsibilities

• Lead the testing program
• Oversee testing workflow from referral intake through feedback and report completion
• Establish standards for test selection, scoring, report quality, turnaround time, and patient experience
• Monitor referrals, wait times, completion rates, reimbursement, and program performance
• Improve intake, scheduling, authorization, and documentation processes
• Support referral development with therapists, physicians, schools, and community partners
• Help recruit, onboard, mentor, and oversee additional evaluators as the program grows
• Partner with leadership on staffing and service expansion
• Provide assessment and clinical care
• Complete approximately 4 comprehensive evaluations per month once fully ramped
• Conduct interviews, testing, scoring, interpretation, report writing, and feedback sessions
• Provide psychological, neuropsychological, psychoeducational, ADHD, autism, and related assessments based on training and competency
• Build toward a therapy caseload of approximately 15 sessions per week
• Therapy expectations may evolve as management responsibilities grow
• Collaborate and mentor
• Provide consultation and supervision to evaluators and clinicians as appropriate
• Partner with clinical leadership on training and quality assurance
• Participate in team and leadership meetings

Qualifications

• Required

• PsyD or PhD in Clinical Psychology or related field

• Active Illinois Clinical Psychologist license

• Experience conducting psychological, neuropsychological, and/or psychoeducational evaluations

• Strong assessment, interpretation, and integrated report-writing skills

• Strong leadership, organizational, and communication skills

• Preferred

• Experience building or managing a testing program

• Supervisory or mentoring experience

• Familiarity with testing authorization, billing, and payer requirements

• Experience with children, adolescents, adults, ADHD, autism, and/or neurodivergent populations

• Compensation & Benefits

• Base salary: 65000–85000, based on experience and qualifications

• Additional incentive compensation on collected therapy and testing revenue

• Expected total cash compensation at full productivity: approximately 90000–120000+

• Medical, dental, and vision insurance

• 401(k) with employer match

• Paid time off

• Flexible scheduling and hybrid work options

• Training, professional development, and free CEU resources

• Centralized billing and administrative support

• Why Join Us?

• This is an opportunity to do more than carry a caseload. You will help shape and grow an important clinical service line, develop other clinicians, and expand access to high-quality psychological and neuropsychological assessment.

• Location & Employment Type

• Location: Bannockburn, IL and surrounding northern Chicago suburbs

• Employment Type: Full-time, hybrid

• Flexible work from home options available.

• Culture & Inclusion

• Seeking creative and collaborative humans with a passion for changing mental health care in fun and meaningful ways.

• Don’t meet every requirement?

• Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves. If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

• Employee Experience

• We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care. No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

• Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too. Our employees have clear growth paths for advancing their careers.

• We have created a culture that reminds us that our employees are our leaders!

• Company Structure

• Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel blah.

• Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time. So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

• In short, we’re just people helping people. Wanna join the herd?