About this role
Date: Jul 26, 2026
Location: Jubei City, TW
Company: Teradyne
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
Work with multiple Engineering teams in different geographic locations and expertise to get information needed to solve customer problems. Providing engineering, debug and experimental dll’s to the customer and report the results back to the factory support teams. Use experience gained in prior cases to reproduce behavior when the customer has not provided all the information needed. Keeping concise updates of support issue progress in our bug tracking system. Prioritize incoming requests based on severity of the issue for the customer. Being organized with attention to detail to ensure the correct options/updates are delivered to the right people.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the pos