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Test Center Administrator

Robert Half
Pittsburgh, PA
On-site

About this role

Test Center Administrator

We are looking for a dependable Test Center Administrator to support a detail-oriented testing environment. This is a long-term contract opportunity with part-time hours, typically around 20 hours per week, and the possibility of additional hours based on site needs. The person in this role will help create a secure, organized, and welcoming experience for exam candidates while adapting to a flexible schedule that may include weekdays, Saturdays, occasional evenings, and possible Sunday coverage.

Responsibilities

  • Welcome test takers, confirm their identification, and guide them through check-in procedures with care.

  • Enforce testing rules by completing security screening steps, including the use of monitoring tools when required.

  • Observe candidates throughout the exam session to protect testing integrity and respond promptly to concerns or irregular situations.

  • Preserve the security of exam materials, workstations, and the overall test center environment at all times.

  • Document incidents clearly and escalate exceptions or policy-related issues in a timely manner.

  • Support a fair and comfortable experience for each candidate by providing clear directions and maintaining a calm atmosphere.

  • Assist with administrative tasks such as scanning records, handling basic office support duties, and preparing materials or equipment as needed.

  • Move through the testing area regularly, escort candidates when appropriate, and help maintain compliance with operational procedures.

  • Contribute to day-to-day site readiness by helping with basic computer or equipment handling, packing, or unpacking when necessary.

  • High school diploma or equivalent is required; additional college coursework is helpful.

  • At least one year of face-to-face customer service experience in settings such as retail, hospitality, reception, or similar environments is required.

  • Must meet the minimum age requirement for the position.

  • Strong verbal and written communication skills, with the ability to prepare accurate reports and interact professionally with candidates and team members.

  • Comfort using Microsoft Windows and common office applications, including Microsoft Office, Outlook, and web-based tools.

  • Ability to manage multiple tasks in a structured environment while maintaining accuracy and attention to detail.

  • Must be able to stand or remain stationary for extended periods, move throughout the testing room frequently, and lift up to 40 pounds when needed.

  • Ability to work a flexible part-time schedule, including Saturday availability and occasional evening or Sunday hours based on site operations.

  • TalentMatch®

  • Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

  • Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

  • All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

  • © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.

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