About this role
Test Administrator
Beijing, CHN
- Job: Contingent Worker
- Schedule: PART_TIME
- Req ID: 26540
Pearson VUE is the global leader in computer-based testing delivering exams through the world's most comprehensive and secure network of test centres in more than 180 countries.
Pearson VUE offers a great environment to start or grow your career. We are now hiring for a Test Centre Administrator to join our team based in Beijing.
Working Arrangements
- Initially a 12-month casual role.
- Working hours are not fixed and will vary - flexible approach to working is essential. Most shifts are arranged within 7:15am – 7:00pm Monday to Friday depending on the operational needs. Occasionally, roster may extend beyond 7:00pm or scheduled over weekends (higher hourly rate will apply).
- Required to work a variety of days and shifts. We will endeavour to let you know your work pattern 2 weeks in advance.
- Standard Hourly Rate – CNY45.
Role
To perform the administration and invigilation of exams: including understanding, implementing and taking ownership of all aspects of the policies and procedures of all examination processes.
Key Responsibilities
-
Provide a high level of customer service.
-
Prepare equipment and test environment per company procedures to deliver testing.
-
Process candidates’ sign-in (including verification of candidate identity) according to Pearson VUE and clients’ procedures.
-
Explain the test process to candidates and deal with other queries as required.
-
Ensure the integrity and security of tests are maintained and that they are supervised/invigilated to the required standard.
-
Help to ensure a clean, professional, quiet testing atmosphere in the centre.
-
Essential Experience & Qualifications
-
Fluent in communicating in English, both verbal and written, as well as Chinese.
-
Good face-to-face communication skills with experience in a customer facing role.
-
Ability to work with procedures and policy. Strong attention to detail.
-
Must enjoy working with people, have effective time management skills, Ability to work under pressure.
-
Be comfortable in a quiet environment.
-
PC literate.