About this role
Territory Sales Associate - Mid-Atlantic & Southeast Region
About Us
Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments.
Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management.
Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.
Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.
The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.
Territory Sales Associates are responsible for being the revenue leader in your city, representing the Odeko mission of supporting small businesses.
We are always looking to engage with talented sales candidates to grow our team. Feel free to apply if you live in the Mid-Atlantic or Southeast, specifically the Miami, FL; Atlanta, GA; Charlotte, NC; Washington, DC; Philadelphia or Lancaster, PA areas. If we have an opening currently and your experience matches what we're looking for, we'll reach out.
Responsibilities include achieving monthly revenue goals through new customer acquisition and growing existing customer accounts; securing the commitment of independent coffee shop owners and onboarding them to Odeko’s local supply delivery service; leveraging Odeko’s data-driven prospect database to develop new client relationships that drive high-speed growth of partnerships in the market; owning the customer relationship pre and post sales with a focus on retention and expansion through upselling, in-person visits to the cafes and launching new products; working closely with the Operations and Support team to ensure day to day issues are resolved quickly; keeping meticulous records in the CRM tool (Hubspot) to report activity and conversations to enhance the customer experience in the customer’s journey with the rest of the Odeko Revenue team; working closely with Odeko’s vendor partners to collaborate in local coffee events and to conduct sampling campaigns for prospective customers; serving as the primary liaison between customers and internal teams, representing customer interests and advocating for product or process enhancements based on their feedback; continually developing knowledge of local and national trends within the specialty coffee industry.
About you
Two or more years of relevant sales, account management, business development experience or local coffee community leadership experience; experience discovering and closing sales opportunities and building client relationships; self-directed and comfortable in a constantly evolving environment; experience successfully managing a pipeline to achieve revenue targets; experience in delivering client-focused solutions based on customer needs; passion for coffee and small business. A background in coffee is a bonus.
This is an L2 role. Base compensation is between $60,000 and $65,000. On target earnings between $90,000 and $95,000.
What you’ll love about Odeko
Fast-paced environment and growth opportunities with plenty of room to directly impact the company and enhance your career; competitive compensation, healthcare benefits, and opportunity for equity; other great perks with full lists of benefits available upon request.
Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.