About this role
Territory Growth Officer
The Territory Growth Officer (TGO) will be responsible for growing power-bank rentals across all company locations in an assigned cluster. This includes working closely with Operators, driving local awareness, keeping stations visible and available, and finding new high-potential locations for expansion.
Responsibilities
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Grow daily power bank rentals across all assigned locations
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Meet and exceed rental targets per location
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Identify low-performing locations and take action to improve usage
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Drive repeat usage among existing customers
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Support Operators with community-level awareness and customer acquisition
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Target markets, campuses, motor parks, transport hubs and other high-footfall areas
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Coordinate simple local activations and partnerships that generate rentals
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Visit assigned Operators regularly
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Ensure Operators are available, actively promoting and assisting customers
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Monitor Operator compliance with the company's processes and standards
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Coach underperforming Operators and escalate persistent issues
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Check station condition, power-bank availability, and branding
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Identify and quickly escalate operational issues affecting rentals
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Recommend intervention or relocation where a location consistently underperforms
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Identify high-footfall communities with strong demand for mobile charging
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Source and assess potential Operators and locations
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Build a pipeline of new locations within the cluster
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Report rental performance, field activity and issues to the Head of Operations
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Share regular field insights on Operators, customers, competitors and market opportunities
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Keep evidence of field visits and agreed actions, and follow up until issues are resolved
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