Terminal Manager

TERMINAL MANAGER

The Terminal Manager will oversee the day-to-day operations of the company’s terminal, ensure efficient service delivery, and drive revenue growth. He/she will supervise staff, ensure buses depart at scheduled times, maintain operational discipline, and guarantee customer satisfaction while enforcing all company policies and safety standards.

Application Deadline: 20 October 2026

Summary

Vacancy: 3 Age: 30- 38years Location: LAGOS

Salary: Salary will be negotiated during interview Experience: 5years+ Published: 30 August 2026

Requirements

Education

• HND / B.Sc in Business Administration, Transport Management, Logistics, or any related field

• Experience/Skills

• Minimum of 8–10 years and above experience in transport operations, logistics, or terminal/branch management

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proven experience in revenue monitoring and operational supervision

• Ability to work in a fast-paced, high-pressure environment

• Sound problem-solving and decision-making abilities

• Knowledge of transport industry regulations and operational standards

• Competence with basic computer applications (MS Office, ticketing systems)

• Additional Requirements

• Must be trustworthy, accountable, and disciplined

• Strong customer service orientation

• Must be willing to work flexible hours including weekends/public holidays

• Ability to enforce compliance and operational procedures

• Must be result-oriented and proactive

• Required Competence

• Leadership & staff supervision

• Operational planning and coordination

• Revenue monitoring and cash control

• Conflict resolution and customer management

• Time management & multi-tasking

• Critical thinking and quick decision-making

• High integrity and professional ethics

• Responsibilities & Context

• Oversee daily operations of the terminal, ensuring smooth service delivery

• Ensure all buses depart at scheduled times and follow designated routes

• Supervise ticketers, loaders, drivers, conductors, and other terminal staff

• Monitor revenue inflow and ensure compliance with company cash-handling procedures

• Handle customer complaints and ensure positive passenger experience

• Enforce safety and operational standards within the terminal

• Manage terminal resources, facilities, and ensure cleanliness/orderliness

• Report daily activities, challenges, and revenue summaries to management

• Investigate operational irregularities and enforce disciplinary measures

• Ensure proper documentation for all trips and staff activities

• Employment Status

• Full Time

• Job Location

• LAGOS