About this role
**Job Description Summary
Job Description
Main Responsibilities
- Receive submission requests from clients and prepare the file.
- Prepare the submission in collaboration with the engineering and procurement teams.
- Receive client orders and execute the transfer to the project management team.
- Communicate the progress of offers to the client on a regular basis.
Required Qualifications:
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3 years of experience in customer service.
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3 years of experience in submission preparation.
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Experience in an industrial environment.
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Proficiency in an ERP (preferably SAP).
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Desired Characteristics:**
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Knowledge of Salesforce is an asset.
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Excellent customer service skills.
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Good planning and organizational skills.
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Sense of urgency, ability to make quick decisions.
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Collaboration, communication, and influencing ability.
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Rigorous, versatile, able to work under pressure.