Tenant Service Coordinator

Tenant Service Coordinator

We are looking for a Tenant Service Coordinator to support daily operations at a Class A commercial property. This on-site role serves as a key point of contact for tenants, vendors, and internal stakeholders, helping maintain a well-organized and responsive property environment. The ideal candidate brings strong administrative experience, excellent customer service instincts, and the ability to keep multiple operational priorities organized and moving forward.

Responsibilities

• Serve as a central contact for tenant questions, service needs, and routine communications, ensuring timely and effective follow-up.

• Coordinate maintenance requests, track work orders, and help oversee move-in and move-out activity to support smooth building operations.

• Schedule and communicate with vendors for services, inspections, and site access while confirming required documentation is current.

• Maintain certificates of insurance and assist with compliance-related records tied to contractors, tenants, and building activities.

• Support operational readiness by helping organize emergency procedures and assisting with day-to-day property administration.

• Prepare and process invoices, monitor payment-related items, and assist with collections follow-up and financial documentation.

• Contribute to regular reporting by updating lease information, rent rolls, reconciliations, and budget-related records.

• Provide administrative support for lease files, property documents, incoming calls, and front-office coordination as needed.

• At least 3 years of experience in an administrative, property management, or related support role.

• Prior exposure to commercial real estate operations is required, with Class A property experience strongly preferred.

• Demonstrated ability to deliver high-quality customer service and communicate effectively with tenants, vendors, and internal teams.

• Strong organizational skills with the ability to manage multiple tasks, maintain accurate records, and follow through on deadlines.

• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.

• Experience handling vendor coordination, invoices, and property-related documentation in an office setting.

• Strong attention to detail, sound judgment, and the ability to resolve issues calmly and efficiently.

• Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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• All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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