Temporary, Part-Time Sales Associate

Job title: Temporary, Part-Time Sales Associate

About the Role

Join L.L.Bean's Kenwood Retail Store in Cincinnati, Ohio as a Temporary, Part-Time Sales Guide. You’ll be the heart of our outdoor gear and apparel departments, delivering world-class service, engaging customers, and supporting store operations in a fast-changing environment. You'll showcase product knowledge and help build an outdoor-loving community.

What You'll Do

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.
• Physical Demands: Stand and walk during shift; speak with customers in person and by headset; occasionally ascend stairs or ladders; perform repetitive motions and lift up to 40 pounds with a team lift as needed.

What We're Looking For

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.

Compensation & Benefits

• Salary: $16.00/hour.
• Benefits: Flexible schedules; Competitive pay; Fun perks & generous discount.
• Additional: A supportive environment and opportunities to balance work with outdoor interests.