About this role
Job title: Temporary Assistant Financial Aid
About the Role This position provides critical office support within Student Financial Services, including Financial Aid and Student Accounting, to operate efficiently and deliver front-end customer service. It covers reception duties and administrative support while upholding professional standards and communicating with key stakeholders.
What You'll Do
- Greet and assist all visitors seeking the support of the Offices of Financial Aid and Student Accounting.
- Serve as primary steward for both departments, responding to incoming inquiries via telephone and in-person, and front-line representative of the departments.
- Perform administrative support tasks, including answering inquiries and correspondences.
- Provide administrative support to the departments and perform other duties as delegated by the supervisor.
What We're Looking For
- Ability to effectively interact with students, families and staff.
- Ability to communicate effectively in written and verbal form.
- Appreciation for and commitment to multiculturalism.
- Possess professional standards of conduct, including a strong sense of ethics and confidentiality.
Compensation & Benefits
- Salary: $19.00 per hour (USD).
- Benefits Eligibility: competitive benefits package; details at IIT HR benefits site.