About this role
About the Role Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. What You'll Do
- Provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues.
- Listen to clients to uncover financial needs and transition them to a banker to have deeper financial wellness conversations. What We're Looking For
- Strong customer service and communication skills.
- Ability to identify and resolve client servicing issues.
- Aptitude for listening to client needs and guiding them to the appropriate banker. Compensation & Benefits
- Not disclosed in the posting.