About this role
About the Role Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. What You'll Do
- Provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues.
- Listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. What We're Looking For
- Ability to provide excellent client service in-person and communicate effectively with clients.
- Aptitude for identifying client needs and resolving servicing issues.
- Comfortable talking with clients and referring them to a banker for deeper financial wellness conversations.