About this role
Job title: Teller
About the Role Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation.
What You'll Do
- Provide excellent in-person client service by greeting customers and assisting with account transactions and servicing needs.
- Identify and resolve client servicing issues to ensure a smooth banking experience.
- Listen to clients to uncover financial needs and transition them to a banker for deeper financial wellness conversations.
What We're Looking For
- Strong communication and customer service skills.
- Ability to listen and understand client needs; willingness to connect clients with appropriate banking solutions.
- A proactive problem solver and trusted advisor who represents KeyBank in the community.