Teller (12-months Fixed-Term Contract) Gobabis

Teller (12-months Fixed-Term Contract) Gobabis

Job Overview

Company: Standard Bank Namibia

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Location: NA, undefined, Gobabis, Shop 15, TAU Shopping Centre, Church Street

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Business Segment: Personal & Private Banking

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Job Type: Part-time

Compensation: GBP 1,200,000 - yearly

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Job Ref ID: 80457029A-0001

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Date Posted: 10/19/2026

Job Description

To attend to any cash (and/or forex) related matter (e.g., walk-in customers, ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

• Diploma in Banking or related at NQF 6

Experience

• 3-4 years
• Branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
• Familiar with the legal aspects regarding cash and forex handling.
• Knowledge of other departments and their functions within a branch.

Key Responsibilities

• Actively engage with walk-in customers to identify demand generation opportunities and promote the use of multiple branch and non-branch channels to enhance the opportunity for further sales; capture and log the corresponding documentation and customer information.
• Adhere to all duty of care requirements as per branch operating procedures to ensure error rates and operational losses are minimised.
• Analyse data and information in order to develop and apply self-correcting action where applicable, to enable constant fulfilment of customer demand.
• Engage with walk-in customers to fully understand their demands and follow the required procedures to ensure that customer demands are fully and consistently met whilst mitigating any potential risks or non-compliance.
• Manage, process and attend to the handling, control, movement, storage and collection of all cash assets in the branch as per the laid-down policies and procedures to ensure all customer and business needs are sufficiently met, all prescribed limits are upheld and any potential risks or non-compliance is minimised.

Behavioural Competencies:

• Articulating Information
• Exploring Possibilities
• Following Procedures
• Understanding People
• Upholding Standards

Technical Competencies:

• Application & Submission Verification (Business Banking)

• Banking Process & Procedures

• Customer Understanding ( Consumer Banking)

• Heart of Customer Experience

• Product Knowledge

• Our Commitment to Diversity, Equity and Inclusion

• Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.

• Note: All recruitment processes comply with applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, contact the appropriate fraud line.