Telesales Representative

Telesales Representative

Newedge is a financial institution established in 2019 and licensed by the Central Bank of Nigeria (CBN) to operate as a Finance Company in Nigeria. Newedge provide Loans, Investment and Financial Advisory solutions to clients across the private and public sectors of the economy.

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Telesales Representative

• Job Type Full Time
• Qualification BA/BSc/HND , NCE , OND
• Experience
• Location Lagos
• City Ogba
• Job Field Sales and Business Development

Job Summary

• We are seeking enthusiastic and result driven telesales representative who lives close to ogba/ikeja/berger and its environs to join our team.
• The ideal candidate will be responsible for handling outbound calls, providing product information, resolving customer inquiries, and promoting and selling company services while maintaining a high level of professionalism.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Handle customer inquiries and complaints professionally.
• Provide accurate information about products and services.
• Follow up on leads and maintain customer relationships.
• Achieve daily, weekly, and monthly performance targets.
• Document customer interactions and update records accurately.
• Escalate complex issues to the appropriate department when necessary.

Requirements

• Minimum of NCE, OND, HND, BSC or equivalent qualification with relevant experience.

• Must possess an android phone of at least 3GB RAM.

• Excellent communication and interpersonal skills.

• Ability to work in a target-driven environment.

• Basic computer literacy and smartphone proficiency.

• Previous call center, telesales, or customer service experience is an added advantage.

• Strong persuasion and negotiation skills.

• Salary and Benefits

• N120,000 - N150,000 monthly.

• Performance-based bonuses and incentives.

• Career growth and development opportunities.

• Supportive and professional work environment.

• Monthly transportation allowance.

• Opportunity for fully remote work after 3 month of probation.

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