About this role
Telesales Executive
Fadac Resources | Full time
Job Information
- Date Opened 09/29/2026
- Job Type Full time
- Industry Electronics
- Work Experience 1-3 years
- Fadac category Resources
- City Lagos
- State/Province Lagos
- Country Nigeria
- Zip/Postal Code 100011
Job Description
Our client provides affordable, solar-powered refrigeration and ice-making solutions using Pay-As-You-Go (PAYG) financing. Due to expansion they currently need TELESALES EXECUTIVES.
Job Summary: Promote and sell Koolboks products and services through telephone engagement, Manage customer relationships while achieving daily and monthly sales targets.
LOCATION: Lagos
Responsibilities
- Contact existing and prospective customers to promote products and services.
- Explain product features, benefits, and pricing to customers.
- Respond to customer inquiries and provide accurate product information.
- Record customer orders, interactions, purchases, payment methods, and feedback.
- Process customer purchases in line with company procedures.
- Generate qualified leads for the outside sales team.
- Manage customer accounts and build relationships that encourage retention and repeat business.
- Handle customer objections using approved sales scripts and close sales.
- Develop strong knowledge of Koolboks products to provide tailored recommendations.
- Meet or exceed daily and monthly call volume and sales targets.
- Perform additional duties that support sales growth.
Requirements
- Minimum of 1 year of proven telesales experience.
- B.Sc./HND in Business Administration or a related field.
- Demonstrated ability to meet and exceed sales targets.
- Strong communication, persuasion, negotiation, and customer service skills.
- Good data entry and record-keeping skills.
- Ability to handle objections and remain resilient under pressure.
- Proficiency in basic computer applications, CRM systems, and Microsoft Office.
- Strong organizational and time-management skills.
- Target-driven, customer-focused, proactive, and persistent.