About this role
Our client provides affordable, solar-powered refrigeration and ice-making solutions using Pay-As-You-Go (PAYG) financing. Due to expansion they currently need TELESALES EXECUTIVES.
Job Summary: Promote and sell Koolboks products and services through telephone engagement, Manage customer relationships while achieving daily and monthly sales targets.
LOCATION: Lagos
Responsibilities
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Contact existing and prospective customers to promote products and services.
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Explain product features, benefits, and pricing to customers.
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Respond to customer inquiries and provide accurate product information.
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Record customer orders, interactions, purchases, payment methods, and feedback.
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Process customer purchases in line with company procedures.
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Generate qualified leads for the outside sales team.
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Manage customer accounts and build relationships that encourage retention and repeat business.
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Handle customer objections using approved sales scripts and close sales.
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Develop strong knowledge of Koolboks products to provide tailored recommendations.
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Meet or exceed daily and monthly call volume and sales targets.
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Perform additional duties that support sales growth.
Requirements
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Minimum of 1 year of proven telesales experience.
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B.Sc./HND in Business Administration or a related field.
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Demonstrated ability to meet and exceed sales targets.
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Strong communication, persuasion, negotiation, and customer service skills.
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Good data entry and record-keeping skills.
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Ability to handle objections and remain resilient under pressure.
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Proficiency in basic computer applications, CRM systems, and Microsoft Office.
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Strong organizational and time-management skills.
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Target-driven, customer-focused, proactive, and persistent.