About this role
Telesales Agents (2 Positions)
Description
- Our client, a growing herbal wellness and healthcare company in Ghana, is seeking two results-driven Telesales Agents. The successful candidates will be responsible for engaging prospective customers, promoting natural wellness products, and converting leads into confirmed orders.
Responsibilities
- Make outbound calls to prospective customers.
- Use provided scripts to introduce and promote the company’s products.
- Understand customers’ needs and recommend suitable products.
- Upsell products where appropriate and follow up with prospective customers.
- Maintain accurate and up-to-date customer records.
- Follow up on orders to support successful confirmation and delivery.
- Meet assigned sales and conversion targets.
Requirements
- HND or Degree in Marketing or a related field.
- Minimum of 2 years’ experience in telesales, telemarketing, customer service, sales, or a related role.
- Excellent communication and customer service skills.
- Ability to remain calm and professional under pressure.
- Strong multitasking and follow-up skills.
- Goal-driven and results-oriented.
- Good knowledge of Microsoft Office and basic computer applications.
- Willingness to work on Saturdays remotely.
- Candidates must reside around Madina, North Legon, Haatso, Agbogba, or Adenta.
Benefits
- Salary: GHS 1,500 monthly plus order bonuses
- Work schedule: Monday – Friday, 8:00 AM – 5:00 PM; Saturday: Remote
- Off days: To be discussed with the client