About this role
Telesales Agent
Ombrella insurance brokers is a leading digital insurance brokerage firm based in Lagos, Nigeria. Our mission is to bring the most personal and the most exciting insurance experience to an unserved and underserved market. We are driven by the opportunity to tell inclusive insurance success stories by delivering an endtoend insurance process that starts with ... Read more about this company
Telesales Agent
Job Type Full Time , Onsite
Qualification BA/BSc/HND , OND
Experience 0 - 2 years
Location Lagos
Job Field Insurance , Sales and Business Development
Salary Range ₦100,000 - ₦150,000/month
Key Responsibilities
- Make daily outbound calls to drive lead conversion and achieve sales targets.
- Maintain accurate customer data in the CRM system and follow up on leads effectively.
- Needs Assessment: Understand clients' insurance needs and provide personalized solutions.
- Policy Sales: Sell various insurance products, such as life, health, auto, and home insurance.
- Policy Servicing: Assist clients with policy applications, claims, and other issues
- Risk Assessment: Evaluate clients' risk profiles to determine policy terms and premiums.
- Premium Collection: Collect premiums from clients and ensure timely payments.
- Claims Support: Help clients file claims and provide support throughout the process
- Achieve daily, weekly, and monthly telesales performance KPIs.
- Maintain a deep understa