About this role
Telesales Agent – Hospitality & Food & Beverage (F&B)
Description
- On behalf of our client, we are hiring a proactive, persuasive, and results-oriented Telesales Agent with experience in the hospitality, restaurant, or food and beverage (F&B) industry to join the Sales Department on a full-time basis.
About the Role
As a Telesales Agent, you will be responsible for contacting potential clients, introducing the company's solutions, and scheduling appointments for the Sales Representatives. The ideal candidate should have strong communication skills and a background in restaurant sales, hospitality, or F&B.
Key Responsibilities
- Introduce the company's products and services to potential clients.
- Make cold calls and follow up with prospective customers.
- Identify decision-makers and understand their business needs.
- Present product features, pricing, and benefits effectively.
- Research potential clients, particularly restaurants, cafés, and food businesses.
- Schedule appointments and meetings for the Sales Representatives.
- Record leads and maintain accurate customer information in the CRM system.
- Handle objections and build positive relationships with prospects.
- Meet sales targets and contribute to the growth of the sales pipeline.
Requirements
- At least 1 year of experience in telesales, telemarketing, or a similar sales role.
- Previous experience in the hospitality, restaurant, or food and beverage (F&B) industry is preferred.
- Experience meeting or exceeding sales targets.
- Familiarity with CRM systems; knowledge of ERP systems is a plus.
- Excellent communication, negotiation, and objection-handling skills.
- Good command of English.
- Persistent, organized, and results-oriented.
Benefits
- Social insurance.
- Medical insurance.
- Transportation coverage for client visits and fieldwork.
- A supportive environment for professional and technical development.