About this role
About the Role Design and troubleshoot telecommunications and network systems to support PacifiCorp operations. Responsible for provisioning and programming telecom and network equipment (phone systems, remote terminal devices, switches, routers, ATM equipment) and coordinating carrier services from providers. What You'll Do
- Design major networking or communications systems and create networking diagrams; implement moderately complex network programming on phone systems and network systems.
- Serve as a consultant to other business units for solving networking or communications needs.
- Serve as project manager on minor projects or system upgrades; assist with capacity planning and make recommendations for senior management approval.
- Create documentation on all projects and keep documentation updated; write equipment specifications and purchase equipment for projects.
- Design and test new telecommunications or network systems as required by the company; make budget recommendations for construction projects and future system requirements.
- Analyze system problems and implement solutions; write job specifications and equipment specifications for contract jobs; provide technical input to assist in project planning.
- Perform any additional responsibilities as requested or assigned. What We're Looking For
- Bachelor’s Degree in Computer Science, Information Technology, or related field; or equivalent work experience. Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor’s degree. A minimum of two years additional directly related technical experience is required.
- Three years of telecommunications or networking experience.
- Ability to document design of systems using computer-aided drafting program or equivalent software.
- Knowledge of trunking, circuit design, synchronous optical networking, time-division multiplexing, T1’s, Frame Relay, voicemail, private branch exchange administration and scripting, asynchronous transfer mode, and microwave and radio communication.
- Knowledge of large call center operational requirements.
- Basic knowledge of information technology terms, equipment, systems, functions and major vendors.
- Effective oral and written communication skills. Effective analytical, problem-solving, and decision-making skills. Ability to prioritize and handle multiple tasks and projects concurrently. Compensation & Benefits
- Salary range: $88,800-$122,100 per year.
- Benefits include medical, dental, and vision insurance; 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
- Life insurance
- Additional voluntary benefits, including pet insurance
- Tuition Assistance
- Mass Transit Pass for employees in our Portland and Salt Lake City Offices.
- Paid Time Off (PTO) - varies by employee type (Union or Non-Union)
- Paid short-term disability leave and long-term disability insurance
- Paid Parental Leave
- Paid Bereavement Leave
- Employee Assistance Program supporting mental and emotional wellbeing