About this role
Company Description
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.
Job Description
-
Call Handling: Answer and route incoming calls promptly and professionally.
-
Guest Requests: Assist with guest inquiries, wake-up calls, and message delivery.
-
Communication: Relay information to departments and staff accurately.
-
Documentation: Maintain call logs and service requests.
-
Support: Assist with emergency communication procedures.
Qualifications
-
High School diploma or equivalent.
-
Experience in customer service or call handling preferred.
-
Clear communication and telephone etiquette.
-
Multitasking and problem-solving abilities.
-
Familiarity with telecommunication systems.