About this role
Job title: Tele Growth Manager, GMNS (AIA)
The Tele Growth Manager leverages inside sales skills to retain and grow prioritized merchants. This position is responsible for proactively reaching out to customers to uncover DBV growth opportunities, expand enterprise partnerships and grow spend.
Responsibilities
- Responsibilities include business growth and opportunity development. Drive portfolio growth through the expansion of B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services. Identify, develop, and execute opportunities that increase client engagement, deliver measurable business value, and support American Express growth objectives. Lead consultative sales conversations that uncover client needs and align American Express capabilities to strategic business priorities. Respond promptly to client and internal growth triggers, leveraging insights to identify opportunities and accelerate commercial outcomes. Secure Payment Decisioning (PD) opportunities when appropriate by effectively positioning American Express solutions and demonstrating client value. Maintain a robust pipeline of growth opportunities and execute account plans that balance client objectives, relationship development, and commercial results. Develop account specific value proposition, identify key steps (strategy and tactics) to meet short and long-term obje